MO Energy Assistance Agencies

Energy Assistance

MO Energy Assistance Agencies Web sites

Information & Forms

Below are information and forms related to energy assistance, including special payment arrangements for qualifying customers in need during the Missouri Cold Weather Rule, November 1 - March 31. Local assistance agencies are listed below.

State, county and community agencies administer energy assistance funds, including those collected through our AquilaCares program. Aquila matches customer and employee donations and forwards the total contribution to the assistance agency in the area where the customer or employee lives. To learn how you can help, visit the AquilaCares page.

Missouri Cold Weather Rule Information

The Cold Weather Rule provides special payment arrangements for Aquila residential customers who aren't able to pay their utility bills in full between November 1 and March 31. View the Cold Weather Rule brochure PDF Document.

Third Party Notification Registration Form

If you are at least 60 years old or disabled to the extent that you require assistance to leave your home, you and someone you designate are entitled to special notice during the Cold Weather Rule (Nov. 1 - Mar. 31) before electric or natural gas service to your home is shut off for non-payment. We hope it is never necessary to contact you or the person you designate about service disconnection. However, we want to offer this free service in the event this does occur. To determine your eligibility and enroll PDF Document, call Aquila at (800) 303-0752, or complete the back of the form and mail it to: Aquila; P.O. Box 11660; Kansas City, Mo 64138.

Elderly Or Disabled Low-Income Registration Form

The Missouri Cold Weather Rule provides a special payment agreement to qualifying elderly or disabled low-income residential customers unable to pay their utility bills in full between November 1 and March 31. To qualify, a member of your household must register annually with the utility to attest to the fact that he or she meets household income guidelines AND

  1. is 65 years old or older, OR
  2. is disabled and must be provided natural gas and/or electric service to maintain life or health

To register, take the Missouri Registration Form: Elderly or Disabled Low-Income Customer form PDF Document to your local assistance agency for income verification and signature. If you are disabled, you must either obtain a physician's signature or provide a copy of the applicant's Federal Disability Benefit award letter with this form.

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