Energy theft is a serious offense that is hazardous and illegal. Stopping energy theft protects our communities and your rates. When someone steals energy, everyone pays.
If you suspect someone of tampering with or receiving unauthorized use of electricity or natural gas service, please report it either through our Helpline at (800) 789-9181 or (816) 467-8102 or through the Energy Theft Online Reporting Form. Your call or electronic message will remain confidential.
The Aquila Corporate Security Department works hard to stop fraud, theft and other unauthorized consumption of electric or natural gas service. Our goal is to provide safe and reliable energy to our customers.
We greatly appreciate your assistance and your support in this important matter.